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  • 2013 August Newsletter

IN THE KNOW News for IFMA Austin Members


In This Issue

    1.  Tech Corner

    2.  Science and Tech


    3.  IFMA Golf

    4.  IFMA Designations

    5.  Community Service

    6.  Snake Month


    7.  IFMA Careers

    8. IFMA National

    9. New Members

   10. Survey Center

   11. Featured Facility


   12. Featured Associate

   13. "Bowl O Rama"

   14. World Work Place












   Other IFMA Designations /

Professional Development

Want to know more...
See Board Member Jim Hunley for details








Career Center

Local Opportunities

National Job Center


As the incoming President of IFMA Austin, I would like to thank you for the opportunity to serve on the Austin chapter. I have been involved with IFMA for quite a while and am continually grateful for the knowledge and wonderful relationships our members share with each other.

The Overall Goal for my presidency is to Increase over all membership and participation from the professional membership

I would like to introduce the other members of the new board:

Vice President/Treasurer - Jim Hunley

Past President - Jill Cogburn

Terry Swets - Membership

Joe Latteo - Programs

Please join me in thanking all of the committee members for investing so much of their time and energy to make our chapter successful.

Below are this years committee leads:

Golf Kelly Quinney

Webmaster Open

Newsletter Tim Geier

Community Service Todd Coleman

Special Events Crystal Green/Jill Cogburn

Programs & Tours Brenda Booth/Joe Latteo

Membership Terry Swets

Professional Development/Education Jim Hunley

Communication & Social Media Scott Slaughter

I would also like to thank Jill Cogburn, our past president for a job well done last year! Our chapter had a successful year due to her ability to keep us focused and on track.

We are very excited about the upcoming year. The Golf Committee is planning the Golf Tournament which will be Tuesday, October 15, 2013 at the Grey Rock Golf Club in Austin. We also have many great upcoming events and programs planned. Check the IFMA Austin website for all the details and dates.

Please feel free to contact me with any questions, suggestions or concerns you may have. We encourage you to get involved with the Austin IFMA chapter. Committees are always looking for new ideas.

In closing, thank you again for allowing me to serve the chapter and I look forward to another successful year.


Melody Williamson
President, Austin Chapter of IFMA



Tech Corner: Tim Geier

Maintaining Mechanical Electrical Infrastructure Equipment with Vendor Services

  •          Know your service agreement
  •          Does the scope of work in the agreements match the manufactures recommendations for the equipment
  •          How can you be sure you are getting what you are paying for
  •          Quarterly Business Reviews

Quite often the scope of work is a generic document designed to cover a wide range of equipment with a single document and a vague description of services to be provided. 

If manufactured recommended maintenance tasks are not completed at specified intervals, higher repair costs can and often are the result.

Some of these tasks require a degree of skill yet many times in a preventative maintenance contract, Techs with minimal skill sets are dispatched to conduct this level of maintenance.

A quarterly meeting with your provider to discuss the details reflecting the status/condition of your equipment, recent repair history and upcoming work is beneficial in ensuring quality workmanship and optimal performance of your equipment.



Your Maintenance Management Software (CMMS) can be an invaluable source of asset data everything from original cost to physical location, maintenance schedules, repair history and costs, performance trends, and vendor records. Read how smart maintenance managers capitalize on the wealth of their CMMS data and features to help them save money and time

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We have had a great year in community service in supporting Sammy's House with our occasional work days following monthly IFMA meetings.  A big thanks to our Community Services Leader, Todd Coleman, and all of our volunteers for all they have accomplished this past year.

As the weather begins to cool down, there will be more opportunities to join hands and support another one of our Community Service Projects.

Contact Community Service Chair Todd Coleman to learn how you can help.


You just never know when you may need to know the following information.  For me I hope it provides me enough time to find my glasses and put them on. 

I wonder how to properly hold a Poisonous Snake while you check it's Vents.......or carefully look into its Eyes!!!!


It must be snake challenge month because if the illustration above doesn't get your attention, how about this story from past President Sharon Henson.  She writes....

"I will never gripe about any issues I have to deal with in my buildings.  Last week they caught a 16 ft Python in the parking lot.  Over there, they call the Fire Dept. to come deal with them.  You can't kill them because they are "endangered."  

Here are pictures highlighting the challenge in dealing with 16 hatchling Pythons.

The Facilities team caught these.  Gives me the creeps."


"We recently completed construction, and opened  this National Instruments R&D and Manufacturing  Facility in Penang Malaysia in October of 2012. 

Per our on-site Facility Manager, Cobras also get into the lobby,  I was horrified and asked if Facilities had to deal with the snakes in the building. He said no, they call someone to come deal with the snakes.  

This site is next to a mini jungle.

I don't know what the pay is over there, but there's not a big enough check to make Snake Patrol one of my duties!"


IFMA Austin

"It Was"

"Bowl O Rama"



June 27 at AMF Showplace Lanes

A new winner (and new member) won this year!

 1st Entech 1,843 points

2nd. ABF 1,351 points

3rd CORT 1,336 points

4th KISS 973 Points    (Now this is dead-butt last)

Entech had more balls than anyone else. (They all brought their own and each had 2-3 balls)

The Old Showplace Lanes

9504 N IH 35 Austin, TX 78753-3702 +1 (512) 834-7733





















New Members

Robert Miller
URS Federal Services


Lindy Daniels


Dan Harmon
Texas Department of
Public Safety


Jennifer Palmer
Peoples Community Clinic


Sylvia Posadas


Jeff Vaillancourt


Jessica Weatherwax
Austin Convention Center


Erin Boubel








There are always way to volunteer, ask a member of the board how you can help





Philadelphia, Pa., USA

Considered the Birthplace of America, Philadelphia tells the tale of the nation s founding through its many historical sites, museums, monuments, parks and neighborhoods. History buffs, gastronomes, aficionados of art and architecture, sports fans, ghost hunters, families, couples and colleagues will find plenty to see and do in Philly.




Grey Rock Course Details - Austin IFMA Golf - October 15


A message from Golf Chair Committee lead Kelly Quinney,

"Hello IFMA Austin!!!! The moment you have all been waiting for is upon us. Mark your calendar for Tuesday October 15th for our annual IFMA Austin Golf Tournament.

Something a little different this year, we are moving south to Grey Rock Golf Club. Registration begins at 11am. Shotgun is at 12:30pm. Big thanks to CORT Furniture for once again being our tournament sponsor!

This year s tournament has a little something for everyone

1. Golf duh

2. Funky pants contest Fun!

3. Big prize giveaway - $$$

4. Hawaiian Luau buffet Yum!

5. Live Music Yay!!  

Not a golfer you say? No problem! Just register for dinner and come join us for food, drinks and music by local Austin band "As Luck Would Have It" on the wonderful Grey Rock patio.

There are still plenty of sponsorship opportunities and if you register teams before August 15th you get $100 off. Please go to our CVENT page to sponsor, register golfers and register for dinner. E-mail me with any questions Can't wait to see you all there!!!" Kelly Quinney and the IFMA Golf Committee 

Here is some information about the Grey Rock Golf Club.

Located just 15 minutes southwest of downtown Austin, Grey Rock Golf Club has been recognized as one of the top 20 public golf courses in Texas by Texas Golfer Magazine. In addition, The Hill Country Golf News states that Grey Rock is the "finest daily fee championship layout in the area."

Designed by Jay Morrish and Roy Bechtol, the course encompasses over 160 acres of the natural beauty found in the Hill Country. Carved from cedar and live oak trees, every hole is tree-lined and features large, undulating TifDwarf Bermuda grass greens protected by mounds and bunkers. An abundance of turkey, deer, and over 40 species of birds reside in the course's wooded surroundings.

Along the 18th fairway lies a true Texas-style full-service clubhouse and grill with upstairs meeting room staffed with friendly people ready to make the Grey Rock experience an unforgettable one.                    


Click here to see sponsorship availability

Click here to sign up as an individual, for a team, sponsorships




Newsletter Featured Facility

Sande Chaffin  Facilities Director 
Girl Scouts of Central Texas  

What is the name of your facility?

The Kodosky Service Center headquarters for Girl Scouts of Central Texas, a 46 county Girl Scout Council with 8 service centers and 5 camps and over 30,000 girl and adult volunteer members.

What is the total square footage managed?

This building is 23,000 sq feet

What sets your facility apart from the competition?

As a non-profit organization, our facility houses staff but also has space for the activities we provide the girls in our council and a retail shop for Girl Scouts and Girl Scouts of Central Texas logo products. We conduct day camps at the facility during the summer. Our robotics teams meet at our building. We have a full service computer lab for our girl members. We have meeting space we make available to other non-profit organizations at reduced rates.

Describe the single biggest challenge within your facilities?

Our biggest challenge is the funding for deferred maintenance at our properties.

What is your corporate view on sustainability?

The National Girl Scout Program Portfolio is designed to help girls develop as leaders and build confidence by learning new skills. It offers girls three different programs in the Leadership Journeys series It's Your Story Tell It!, It's Your World Change It! and It's Your Planet Love It! . Each series has separate books and awards for each grade level and a corresponding adult guide. As we teach girls the practice of sustainability, we also implement it in our structures as much as possible through energy efficient lighting and recycling programs. Many of the buildings at our camps are over 40 years old, but water reclamation systems are in the planning stages. We consider it a requirement for any new construction.

When a customer enters your facility, describe the experience you want for them.

Our customers are the girls of our Council, the adult volunteers who make the Girl Scout experience possible and the donors who provide the funding for the wonderful opportunities we provide girls. We want our customers to feel welcome and to see an attractive, well maintained facility that represents the Girl Scout brand, has a staff ready to assist them and uses resources wisely.



Newsletter Featured Associate

 Brenda Booth Business Development Manager Corporate Floors - Austin - San Antonio - Dallas 

Core Competency:
Corporate Floors is the industry leader for sustainable floorin
g solutions. Corporate Floors provides: Carpet and textile care Installation of Flooring products Hard surface maintenance and restoration Saniglaze, grout and tile restoration Schutz, alternative to stripping and waxing Lift Installation Carpet Reclamation National Account Management

Primary Job Function:

As a Business Development Manager, my responsibilities include prospecting new business opportunities while maintaining current business relationships.

Always Looking for the Best Solution for a Facility.

Average Day:
That s the Beauty of my Job! There is No Average Day!  Ever! I interact with many customers to find the right solutions and tailor a plan to meet their budget.

Type of Clients:
Our portfolio of clients consist of primarily Facility Managers in Healthcare, Legal, State, Government, Insurance, High Tech, etc. That s what makes my jobs so interesting Austin has a conglomerate of industries to choose from that need our products and services.

Percentage of local/regional/national:
I primarily work with clients from Austin to Waco but Corporate Floors services customers on a local, Regional and National level.  We are part of the MilliCare , Saniglaze and Schutz Franchises.

How Long:
I have been with Corporate Floors for approx. two years. Corporate Floors was established over 20 years ago and has several years experience within our organization that works closely as a team.

Interesting Story:
Being in the service industry, there are so many interesting things that occur when working with customers especially after hours.

One time that stands out is when our technicians arrived at a very large job to clean their facilities carpet and the elevators were locked WHILE the Techs were In the Elevator!!!!!!! Stuck for several hours until security was notified.

Another one, we received a call to come remove an odor from a bldg. A LARGE family of skunks decided to build their home under a bldg. and decided to spray AT ALL AT Once!!!!!!  We are great a removing stains and ODORS!!!!!!!

Best Lesson learned from a Client:
Always listen to what your customer wants and then repeat what you heard back to them to make sure everyone is on the same page. Communication is key! What they tell you they want may be completely different than what they are expecting to get.

How is Business Right Now?
Excellent! Corporate Floors is experiencing a phenomenal growth in product installation, maintenance, recycling, in all of our markets throughout Texas.

Our biggest challenge is finding the Best Technicians to join our team. We are always looking for great members to work with us as our business continues to increase in all areas.

Personal Stats:

I am married to Jim Booth and we have two great (yes I said GREAT Teenagers) Our son, Garrett is 16, Our Daughter, McKinley is 15.  They both attend Lake Travis High School and Garrett plays tennis, runs cross country and mountain biking.  McKinley is a Cheerleader for Lake Travis and is involved in FFA raising a PIG (strange combo).  My hobbies are attending all Lake Travis events and UT Sporting events with my family and friends.

Life It tends to respond to our outlook, to shape itself to meet our expectations

Richard DeVos







What's New at IFMA National


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 Nice work everyone for
 completing the surveys each

 This information is very
 useful as we work to improve our association.

 Please keep
 those comments coming !!

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