INTERNATIONAL FACILITY MANAGEMENT ASSOCIATION |
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In the last issue we provided information on emergency standby generator systems, their maintenance or lack thereof. As we watched the Super Bowl this year we saw firsthand one of the effects of a power outage on a facility, in this case the facility view from the world stage. Once the power was restored and the game resumed, momentum had changed 100% to the other team who launched a major comeback and nearly won the game. If they had won the game much more emphasis would have been put on this facilities infrastructure problems, then they already had to deal with. Fortunately in the power event that took place during the Super Bowl, no one was killed or injured. But as a result of the incident, someone may have to take responsibility for not completing adequate electrical maintenance on their electrical infrastructure. There are many companies in Austin that have expertise in Electrical Preventative Maintenance, how reliable is your facilities electrical system? Basic predictive/preventative electrical maintenance begins with an Infrared Scan of all major components while under load. Here are a couple of white pages that provide additional detail for Electrical Maintenance. Standard for an Electrical Preventive Implementing Electrical Preventative Maintenance |
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What is the name of your facility?
What is the total square footage managed? 375,000 square feet with 40,000 square feet of meeting space What sets your facility apart from the competition? Describe the single biggest challenge within your facilities? Being a multi-purpose venue means catering to thousands of customers and utilizing many spaces simultaneously. Each event must be planned and choreographed so as not to interfere with other events. This is accomplished through the efforts of over a hundred staff members in maintenance, banquet, conference services, food and beverage, AV, IT, security, valet, and managers working as a team. What is your corporate view on sustainability? The AT&T Center is a LEED Gold certified hotel and conference center. We divert 40% of our waste from the landfill by composting and recycling. We recently started offering battery recycling as well. Our culinary team has partnered with local farmers in support of our sustainable food philosophy. All of our guest rooms offer low flow fixtures as well as our public restrooms. When the building was built in 2008 we used recycled concrete, repurposed the site trees into lobby furniture and finishes and implemented an energy management system including motion censored thermostats and lights. We make every effort to protect our environment. When a customer enters your facility, describe the experience you want for them. We greet all of our guests with a warm welcome. We anticipate their needs and respond quickly to any requests. Our goal is to provide platinum service in all of our outlets. We want our guests to feel taken care of so they can relax and enjoy themselves whether that be in our four star restaurant The Carillon, enjoying a coffee from our OneTwenty 5 Cafe in the courtyard, at their event in our Grand Ballroom or in one of our sophisticatedly appointed guests rooms. Our guests are our first priority and we want them to feel that upon their arrival.
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